Shipping policy

Shipping Policy

AIDD Jewelry is the online store operated by AIDD INDUSTRIAL LIMITED, a company registered in Hong Kong..

Shipping Destination
We currently accept orders for delivery to addresses within the United States only. We do not currently ship to destinations outside the United States.

Processing Time
Orders are processed within 3–5 business days after payment authorization. Orders are not processed on weekends or public holidays.

Shipping Rates
Free standard shipping is available for orders of $39.00 or more after discounts and before taxes and shipping charges. Orders under $39.00 are charged a flat standard shipping fee of $5.99.

Estimated Delivery Time
Estimated transit time is 8–15 business days after dispatch. Processing time and transit time are separate. Delivery estimates are not guarantees and may be affected by carrier delays, severe weather, peak seasons, or circumstances outside our control.

Tracking and Address Accuracy
Tracking information will be provided when available. Customers are responsible for providing a complete and accurate delivery address. Address changes cannot be guaranteed after dispatch.

Delivery Issues
If an order arrives damaged, contains an incorrect item, or appears lost, contact hkaidd77@gmail.com with your order number and supporting details.